New normal of pandemic inspires employees to work from home for foreseeable future . Studies like this one from SurveyMonkey and CNBC show that more than half of employees surveyed think they will dot a form of permanent home-office separation. While this has all kinds of implications for employees, it also makes businesses wonder what will happen to this expensive network that they still have running in this now semi-deserted office?
Since a large portion of employees will no longer be in the office, many companies are re-evaluating how they will use their office space. David Cocchiara, CEO of OfficeSpace Software, says that when it comes to office space usage, his clients run the gamut from those returning to business as usual to those moving completely. and close most of their offices while leaving only a few open. as shared meeting spaces.
"It often depends on the vertical," he says. "Our technology clients, such as software development companies, are certainly looking toent more towards a culture entirely at a distance. A typical law firm may seek a 50/50 solution, while large financial firms tend to want a return to traditional office use. . "
If your business decides to use its offices differently than it did before the pandemic, it will also have to use its network differently. This means that it is not enough to just look at how many cables go to every office.
Mobility is a must
Hybrid work means more scenarios of your own device (BYOD) Many employees were already using their personal computers for work during the pandemic because they felt more comfortable on these machines and most, if not all, of their corporate software. ware, was provided as a web service anyway. If companies decide that hybrid work is permanent, the informatique will have to regain control of the management of its workstations, and this will probably mean desktop-as-a-service (DaaS) or some variant.
But while DaaS is a great way to control and serve virtual desktops anywhere, it also means they will be served to more devices. In particular, you will see tablets become more popular once users realize that they can see their entire corporate desktop. Since they're so lightweight, users will bring them along when they go to the office, and you'll have a larger population of mobile devices looking for wireless access.
The Trend hot desks is linked to mobility. this will also go hand in hand with hybrid work. If a business relocates or only requests one or two days a week at the office, the eA company still won't be able to predict when a specific employee will show up or even how many. And because a popular business benefit of hybrid work is real estate savings (small offices cost less), there will be fewer offices to shop around. This adds up to a desktop reservation system, which has some IT implications.
Put a Top-notch in-place desk reservation system is as simple as signing up for one of the many space management services. But these are not turnkey systems and will require special attention from IT before performing as advertised. Business leaders will need to cover HR considerations, like communicating policies and training employees on the processreservation. But the IT department will need to ensure that the reservation system has a complete and up-to-date map of available spaces in the office, that the system provides the correct usage and attendance data, and that it remains accessible. e with help desk escalation 24x7.
And after that is in place, you will still need to figure out how to make sure each employee's network resources follow them, no matter where they are in the office.
Making sure employees have everything they need at home is only half of the hybrid job. You should also make sure that they have the same tools, no matter where they are sitting or what devices they are using when they are back in the office. This probably means more of theSoftware as a service (SaaS) and more wireless networks.
SaaS applications will provide productivity tools, such as Microsoft 365 or Salesforce , and soon they will probably start providing virtual desktops in the aforementioned DaaS model using products like Amazon WorkSpaces or the recently announced Microsoft Windows 365 Cloud PC . But that still doesn't cover everything. Like the employee 's telephone extension, for example.
If you still use an on-premises PBX, the pandemic will have been a nightmare. Most companies have switched to a cloudPBX by now, as it is also suitable for home workers. In this model, the desk phone turns into a softphone that users access using a PC, which means it follows them wherever they go.
But most VoIP services also have mobile clients that many businesses overlook in favor of a more manageable PC-only client. This will have to go away in a hybrid work situation since so many workers will be moving to mobile devices whether you like it or not. For IT, this means testing the mobile VoIP clients offered by your cloud PBX provider and potentially looking for alternatives if this software cannot meet your collaboration needs, such as video conference or online documentary collaboration.
C 'is already a lot of tmore to come, but there's more to come as everything we've discussed so far will also require a refocus on wireless networks.
The case of Wi-Fi 6
If your company does not use Wi-Fi 6 in the office already, hybrid work will likely require it. With a maximum speed of 1.2 Gbps, the ability to handle more clients per access point, and improved security, this is definitely the way to go if more users go mobile. It's also an easy way to quickly and at least temporarily provision those new collaboration spaces that hybrid work will engender, such as small meeting rooms, guest desks, and "meeting spaces." ? The short answer is no.
All wireless is just not practical. Your server room is the first areae wireless. The speed and stability benefits that a wired server backbone can offer simply surpass any form of Wi-Fi, not to mention the fact that cables are inherently more secure than radio signals. With 10 Gbps now commonly available for copper cables, no one is going to
But do you also need wired Ethernet for each office? It depends on the nature of your workloads. What cables have over wireless is a wider, much more stable bandwidth pipe. If your workloads cover things like streaming media or high-performance communication with a back-end server, you need Ethernet for the foreseeable future. And you'll need it not just in every office, but in all those new, smaller shared spaces as well. And once you've installed the cables, youmust also protect the data.
Hybrid Work Security
This is probably the most difficult hybrid work problem of 'especially since many of the loopholes the villains will exploit have yet to be discovered. But to begin with, you will have to pay more attention to identity management and access and data encryption for everything. You'll need Identity Management not only for organized single sign-on, but also for an accurate access audit trail for all those new remote connections and all those hot desk users.
Encrypt Everything refers to that.: everything. This is device-level data, cloud data, your battery data. on-premises servers, and all data that moves between those endpoints. Words like VPN and BitLocker make this sound easy, but you will need to create a tiered encryption plan to use all of these technologies together. Not just for the organization, but you will always know how data is encrypted at every stage of its lifecycle. You will need it, so know how save when needed.
Hybrid work is exciting, but you can't just look at it through a work at home lens. Businesses need it to save money and promote employee satisfaction and by extension retention.This means that the IT department will have to take on a significant new load over the next year or so and you can't fix everything just by pushing the new services button Web.
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