The time when point systems sale are only used to make sales. Today's cloud point-of-sale systems are management tools that can be used to do anything from manage your inventory and suppliers to track employee activities, whether it's hours worked or sales made.
Now point of sale systems can even manage employee schedules and streamline human resources and training. all your essential business data and reports when and where you need them.
When used effectively, point-of-sale systems save time and money and have the potential to improve the overall business.personnel management system. Here are the most common ways your point of sale system can help you manage your workforce.
1. Easier time tracking
Point of sale systems can help track accurately when employees are working. Naturally, this is an essential part of good management of your employees. This is why outdated entry and exit systems can be a slow, frustrating and time-consuming experience for employees themselves same.
Some point of sale systems provide an efficient and fast time tracking solution for you and your employees. In some cases, point-of-sale software allows employers toYou can use a secure PIN code on arrival or departure, and can even create personal profiles for workers.
That leaves them both and you see how many hours they've worked in a day, week or month, minimizing time fraud. Given that time theft is estimated to cost US employers over 400 billion dollars per year in lost productivity, this is crucial.
For businesses that involve tipping, there are systems that do not allow an employee to clock in without tipping and / or performing a cash count, which can help with cash management.Although different POS clocks have capabilities todifferent, feature that can greatly benefit your business as it is an efficient way to streamline and consolidate multiple records into one system.
For example, some clocks can also integrate with payroll, and this automation can simplify calculations of who owes what when they occupy different roles - such as a hostess versus a server in a restaurant. Finally, a point of sale with a good timing system can also simplify payroll as employees work overtime at a different rate of pay.
2. Simplified planning
Point of sale systems can track employee working hours down to the minute ( Image Credit: Photo by Ketut Subiyanto of Pexels)
One of the most tedious parts of employee management is setting the schedule, which is how it works. that is, if you always do it on paper or a whiteboard. With a modern point of sale system, not only can you keep track of employee hours, but you can also make updates and changes to fly through the system so as to completely streamline the process.
And while it is convenient to set your employees 'work schedules for next week, most point-of-sale systemsalso allow managers to accept or reject leave requests and job exchanges. Some even have integrations that let you set a to-do list and goals for your staff. As this is cloud-based software, you can access it from anywhere and anytime, which means you can quickly and easily make last minute changes.
It's also important to figure out how many people you'll need on the clock at all times, with the right data at your fingertips this task becomes a lot easier. Most modern point of sale solutions provide data and reports on your peak sales and busiest hours, and you can use this information to determine how many employees to hire at any given time.
3. Improving customer skills and interaction
One of the main advantages of today's modern point of sale systems is the introduction of mobile functionality. Instead of having to queue at the checkout, a mobile point of sale system paves the way for mobile payment, which also gives employees more opportunities to interact with customers.ients. Employees can answer a customer's inventory questions and even complete a transaction, streamlining the retail experience.
If you don 't currently offer a mobile POS in your store, you will soon be in the minority. Retailers quickly realize how this improves the efficiency and effectiveness of employees, which in turn improves bottom lines.
mPOS transaction values are "predicted to data exceed 1,900 billion dollars by 2024, compared to 850 billion dollars in 2019” and according to a survey , "90% of respondents agree or strongly agree to d 'ire that mPOS is profitable ", 72% of surveyed retailers accepting mobile payments, up from 51% in 2017.
4 . Detailed Employee Activity Reports
Point of sale data can reveal vital information about your business, both good and bad. Although you wish you could trust your staff to 100%, the point is, employee theft is costing US businesses $ 50 billion a year . The first line of defense in preventing this costly incident is a point of sale system with comprehensive case management reports.
Beyond the simple entry of a start and end count, the systemsModern POS can provide comprehensive cash count reports before and after shift changes and carefully document cash receipts and withdrawals, among other things involving security.
On the flip side, point-of-sale systems with detailed employee reports are also the easiest way to track performance so you can identify - and reward - the best employees. And as many companies know, employee rewards and recognition can really pay off for both employers and their staff. A recent study found that 63% of employees who are recognized are very unlikely to seek new employment and 40% of Americans with a job would spend more energy at their work if they were recognized more often.
Generate reports to find out who is the highest and poorest performing employees are, which employees process the most sales, who works overtime, etc. You can then use all of this information at once to make strategic planning decisions, reward high performers, and provide additional training to increase the productivity of underperforming employees.
5. Smoother training
Invest time and make sure staff are fully trained on your point of sale system (Image credit: Photo by Blake Wisz on Unsplash)
Last but not least is employee training . You can have the best employee in the world filled with high morale and ambition, but without proper training at the point of sale, they will not be able to reach their full potential. the introduction of a system ofpoint of sale in your store, it is essential that you train them properly on how the system works - and how it benefits them and will make their jobs that much easier.
The majority of point software cloud-based sales is specially designed to be as easy to use as possible. However, each system is different and will require a specific set of skills which may take some time to acquire. This is why, when selecting a point of sale system, it is important to think about the process of onboarding new and existing employees.
How difficult will it be to train employees in this system? Does the interface include an integrated training mode? Do you receive comprehensive training material? Will the vendor provide onsite training and support?
The more time you spend training your staff to use a new point of sale, the more likely it is that the transition will be smooth and that you will reap all the rewards. .
Your point of sale system and employee management
From employee training to From using the point of sale system itself to using the point of sale system to manage your employees, it is safe to say that this technology is the backbone of your business.
In addition to tracking inventory and vendors, it helps you manage your staffing levels, employee hours, and sales performance. And by optimizing the management of your employees, you are better able to streamline your business, improving not only the customer experience, but also your bottom line.